Help & Support

Terms & Conditions

Version 1.0, Updated 09 May 2019

These terms and conditions were written by SkimSafe® AB, registered at the Swedish Companies Registration Office. Registration number 559082-8645.

1. Shipping and Returns

You can return your purchase within 14 days from the day you received the product. In your message to SkimSafe® it should clearly state that you want to return the product(s). We will reply to you with instructions on how to send your product(s) to us. Returns must be sent by letter or parcel. You will be responsible for shipping costs unless the product is defect. We will refund the entire purchase price within 14 days after we have received the product(s). The return policy is not valid if the product(s) or the package has been damaged.

Our products are delivered directly to your mailbox within 14 working days from the date of order.

2. Privacy and Cookie Policy

We manage your personal information according to Swedish Personal Information regulations. When you order the product(s) you agree that we store and use your information so that we can fulfil our agreement towards you. According to the Swedish Personal Information regulation you have the right to, once per year for free, obtain a copy via e-mail of the information we have registered about you. If you want your information, please contact us by e-mail.​

At SkimSafe®.se we use different types of cookies that are stored on your computer, cookies that are stored only during your visit (session cookies), cookies that are stored between your visits, and so called third party cookies. SkimSafe® use cookies to give you as a visitor access to certain fundamental services to make it easier to use the web page and to increase your experience as a customer. The information stored in the cookies are e.g. information in forms you have filled out and information on how the web page is being shown (language, resolution etc.). To improve the webpage SkimSafe® also use cookies to analyse our visitors behaviour on our webpage. The information that is being collected is being anonymised and personal information is never used for analysis.​

You do not need to accept cookies, and you can always disable cookies in your browser’s security settings. How to do that is described in your browser’s help section. You can also delete cookies already stored, in your browser settings. Just be aware that if you disable certain cookies, certain services and / or pages can completely or partially stop working.​

When you register your product or subscribe to our newsletter you give us permission to contact you via e-mail, mail or telephone to remind you when it is time to renew your product or to send you our newsletter. You also allow us to contact you regarding other products and promotions. If you wish to unsubscribe from our newsletter you can click the link “Unsubscribe” at the bottom of the newsletter. If you wish to withdraw our permission to contact you please send us an e-mail to [email protected] and clearly state your name and contact information you have supplied to us.

3. Warranty

SkimSafe® has a lifespan of 5 years. SkimSafe® can not guarantee that the customer will not be subject to bank card fraud. SkimSafe® does not protect against skimming through card readers e.g. at gas stations, ATMs or payment terminals in stores.

SkimSafe® is not responsible for any possible damage caused by bank card fraud or other fraudulent activities. SkimSafe®’s damage settlement is limited to the price of the customer’s purchased product(s).​